Shipping policy
SHIPPING POLICY
Order Processing
Orders are generally processed within 1–3 business days after payment is confirmed.
Processing times may be longer during holidays, periods of high order volume, supplier delays, or other circumstances outside our reasonable control.
You will receive an order confirmation after your order is placed and, when available, a shipping confirmation with tracking information after the order has been shipped.
Shipping Destinations
We currently ship to supported addresses within the United States.
We do not currently offer international shipping unless specifically stated at checkout.
Estimated Delivery Times
Estimated delivery time is generally 7–15 business days after shipment.
Delivery estimates are provided for convenience and are not guaranteed. Actual delivery times may vary based on carrier performance, fulfillment location, weather, holidays, supply conditions, or other factors outside our control.
Shipping Charges
Any applicable shipping charges will be displayed at checkout before you complete your purchase.
Shipping costs may vary based on the product, destination, order value, carrier, and available shipping method.
Tracking
Tracking information will be provided when available from the carrier or fulfillment partner.
Please allow reasonable time after receiving a shipping confirmation for tracking information to become active.
Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate shipping address.
If you notice an error in your shipping address, contact us as soon as possible at mobilemsolutions@gmail.com.
We cannot guarantee that an address can be changed after an order has entered fulfillment or has been transferred to the carrier.
Additional shipping charges caused by an incorrect or incomplete address may be the responsibility of the customer where permitted by law.
Delayed Shipments
Carrier and fulfillment delays may occasionally occur.
If your order has not arrived within the expected delivery window, please contact us at mobilemsolutions@gmail.com so we can review the shipment status.
Lost, Damaged, Incomplete, or Incorrect Orders
If your order arrives damaged, incomplete, incorrect, or appears to have been lost in transit, contact us as soon as possible at mobilemsolutions@gmail.com.
Please include your order number and, when applicable, photographs or other information that may help us evaluate the issue.
We will review the matter and provide an appropriate resolution, which may include replacement, refund, or other action depending on the circumstances.
Refused or Undeliverable Packages
If a shipment is returned to us because the address provided was incorrect, incomplete, refused, or otherwise undeliverable, we may contact you regarding reshipment or refund options.
Additional shipping costs may apply to reshipment when the delivery failure was caused by incorrect customer-provided information.
Changes and Cancellations
Please contact us as soon as possible if you need to change or cancel an order.
We cannot guarantee changes or cancellations after fulfillment has started.
Contact
For questions regarding shipping or delivery, contact:
Mobile Management Solutions LLC
12417 Orchid Lane
Walker, LA 70785
United States
mobilemsolutions@gmail.com